Terms and Conditions

THESE TERMS OF MODUS LUXURY SERVICES ("Service Terms") ARE A LEGAL AND BINDING AGREEMENT BETWEEN YOU AND MODUS LUXURY SERVICES, . governing your use of the services ("Services") offered by modusnyc.com Please review these Service Terms fully before you use the Services. By using the Services, you agree to be bound by these Service Terms. You will also be subject to any additional terms posted on our website ("Site") located at http://www.modusnyc.com These additional terms include (without limitation) the Terms of Use and the Privacy Policy.

If you do not agree to these Service Terms, you are directed to discontinue using the Services. Modus Luxury Services reserves the right to change or supplement these Services Terms at any time without prior notice. Your continued access or use of the Service Terms after such changes or supplements indicates your acceptance of the Terms as changed or supplemented. It is your responsibility to review these Service Terms regularly. These Service Terms were last updated on February 2017.

PRICING POLICY:

All publicized fares are subject to change without notice and may be higher during holidays or special events.

RATE ESTIMATE:

The rate quoted, prior to your trip, is an estimate based on the information you provided at the time of the reservation. Fees for tolls, gratuity, waiting time and additional stops are not included in the estimate and will increase your rate.

ADDITIONAL CHARGES:

Any changes made to your trip after pick-up may result in additional charges. Be sure to get an updated price from the driver or the office (Modus Luxury Services) before proceeding on your way.

TOLLS:

Based on traffic, weather and road conditions of the day, your driver will make a determination of the safest and fastest route to your destination. He/she may occasionally opt to take a toll route over a free route based on his/her knowledge and experience.

Passengers are responsible for any tolls incurred throughout the trip. You will be charged the full toll rate. Discounted rates do not apply. Upon arrival at your destination, the driver will inform you of the tolls and add them to your bill. Tolls may vary from trip to trip based upon the route taken. Round trip tolls will be charged on trips where the driver cannot return to Manhattan without paying a toll.

Approximate tolls:

  • Manhattan to LaGuardia Airport - $8.00
  • Manhattan to JFK Airport - $8.00
  • Manhattan to Newark Airport - $16.00 - $18.00

GRATUITY:

When traveling in a Luxury Sedan, the gratuity is at the discretion of the passenger. When traveling in a SUV and Passenger Vans, a mandatory gratuity of 20% will apply.

WAITING TIME:

Waiting time is based on the hourly rate for a particular vehicle and is charged at 15 minute increments. Waiting time charges may be incurred if a passenger arrives late to a pick-up. Time spent waiting at additional stops will also be charged as waiting time. Waiting time charges may apply after the complimentary waiting time expires on a round-trip.

We do not charge waiting time attributed to delayed flights or luggage delivery for pick-ups at the airport.

ADDITIONAL STOPS:

The fare quoted online does not include any additional stops made during your trip.

If the client requests a stop, the flat rate will void and will revert to an hourly rate. Hourly rates are calculated from garage to garage.

AIRPORT PARKING FEES:

When booking a reservation from the airport, airport parking fees will be added to the fare. The airport parking fee is based upon the parking rate of the Port Authority.

CREDIT CARD POLICY:

When paying by credit card, you must supply the credit card number in advance for pre-approval. This is only for pre-approval purposes and does not constitute payment for the trip. Upon reserving with a credit or debit card, a preliminary hold equivalent to 150% of the quoted fare is placed on the card to secure the anticipated total including tolls, gratuity, additional stops, and waiting time. This hold is released when payment is processed approximately 3-5 business days after the trip.

The actual credit card must be presented to the driver at the time of pick-up. The driver may ask for additional identification to ensure the validity of the card. All signatures and information must match before the card will be accepted as payment.

The credit card must be completed and signed at the end of the trip. During the trip passengers may not leave the vehicle, for any purpose, without first signing the uncompleted credit card slip. Should the passenger fail to return to the vehicle, the full fare will be charged to the card.

We accepts all of the following cards for payment:

  • American Express®
  • VISA®
  • MasterCard®
  • Discover®
  • Diner's Club International®

CREDIT CARD PROCESSING:

Credit cards are processed approximately 3-5 business days after the trip date. The charges will appear on your statement as the date of processing, not the trip date.

All transactions are handled in a safe, encrypted format by a secure server to ensure Modus Luxury Services and our customers' maximum security, and the assurance that your information stays confidential, private, and safe. We pledge to continually adopt new security technology as it becomes available. If you have any questions about your privacy or the security of our website, please contact us.

Please read our Privacy Policy for more information about our collection and use of your credit card and other personally identifiable information.

VIRTUAL CREDIT CARDS:

Modus Luxury Services does not accept online-only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online use. Limocarus.com shall not assume responsibility or liability in connection with the use of on-line only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online transactions. Limocarus.com shall have no obligation to honor transactions made with such cards.

RATES AND BILLING:

All rates are subject to audit after order completion. Occasionally changes must be made to correct mathematical errors or to reflect the actual tolls, parking fees, additional stops and waiting time.

AFFILIATE SERVICE POLICY:

Modus Luxury Services utilizes, at its discretion, affiliates to provide Transportation services as requested by our clients.

VEHICLE IMAGES:

Vehicle Images presented on the Modus Luxury Services Websites may differ from the actual vehicle.

EXCLUSIONS AND LIMITATIONS OF LIABILITY:

Modus Luxury Services and its Affiliates are not responsible for missed flights, abandoned plans or losses incurred due to circumstances that are beyond our control. These circumstances include but are not limited to, causes beyond its reasonable control, acts of God and Nature, acts of terrorism, travel congestion, road closures, accidents, flight and weather delays.

Modus Luxury Services liability for all causes whatsoever arising shall be limited to your actual damages, in an amount not to exceed the sum of all charges paid by you for the fare.

MODUS LUXURY SERVICES SHALL HAVE NO LIABILITY WITH RESPECT TO ITS OBLIGATIONS UNDER THIS AGREEMENT OR OTHERWISE FOR CONSEQUENTIAL, EXEMPLARY, SPECIAL, INDIRECT, INCIDENTAL OR PUNITIVE DAMAGES EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION APPLIES TO ALL CA-- USES OF ACTION OR CLAIMS IN THE AGGREGATE, INCLUDING WITHOUT LIMITATION BREACH OF CONTRACT, BREACH OF WARRANTY, INDEMNITY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION, AND OTHER TORTS.

YOU AND MODUS LUXURY SERVICES EACH UNDERSTAND AND AGREE THAT THESE REMEDIES, EXCLUSIONS AND LIMITATIONS ALLOCATE THE RISKS OF SERVICE NON-CONFORMITY AS AUTHORIZED BY THE UNIFORM COMMERCIAL CODE AND/OR OTHER APPLICABLE LAWS. MODUS LUXURY SERVICES FARES FOR SERVICES REFLECT, AND ARE SET IN RELIANCE UPON, THIS ALLOCATION OF RISK AND THE EXCLUSION OF CONSEQUENTIAL DAMAGES AND LIMITATIONS OF LIABILITY SET FORTH IN THIS AGREEMENT.

THE FOREGOING LIMITATIONS OF LIABILITY APPLY WITHOUT REGARD TO ANY INTENTIONAL MISCONDUCT OR GROSS NEGLIGENCE BY MODUS LUXURY SERVICES.

PET POLICY:

Any animal over 5 lbs. must ride in a SUV or van, with the exception of service dogs.

All animals must be leashed or in a carrier when traveling in a Modus Luxury Services affiliated vehicle.

We request that when traveling with a pet, you notify a reservationist in advance so that dispatch can accommodate you. If you fail to notify a reservationist that you are traveling with a pet, the driver reserves the right to refuse to transport the pet.